Refund & Returns Policy

We want you to be happy with your order. This policy explains how returns, exchanges and refunds work at Lypskyi Racing OÜ.

1. Returns

You have 14 days from the day you receive your order to return an item, for any reason. To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.

2. How to start a return

Email hello@timurly.com with your order number and the item(s) you'd like to return. We'll reply with the return address and instructions. Please don't send anything back before we confirm, as returns are not accepted at our registered office address.

3. Damages and issues

Please inspect your order when it arrives. If an item is defective, damaged or not what you ordered, contact us at hello@timurly.com as soon as you notice, with your order number and photos, and we'll arrange a replacement or a refund at no extra cost to you.

4. Exceptions

Items made to your specifications or clearly personalised can't be returned. Items sealed for hygiene reasons can't be returned once the seal has been broken.

5. Exchanges

The fastest way to get a different size or item is to return the original and place a new order.

6. European Union cooling-off period

If your order is shipped to the European Union, you have the legal right to withdraw from the purchase within 14 days of receiving the goods, for any reason and without giving a justification. We may reduce your refund if the item has lost value because it was handled more than necessary to check its nature, characteristics and functioning.

7. Return shipping

Return shipping costs are paid by the customer, unless the item arrived damaged, defective or incorrect.

8. Refunds

Once we receive and inspect your return, we'll let you know whether it's approved. Approved refunds are paid to your original payment method within 14 days of us receiving the item back (or proof that you've sent it), and include the standard delivery cost you paid. Your bank may take a few additional days to show the refund. If you haven't received it, check your bank account first, then contact us at hello@timurly.com.

Questions about a return? Reach out at hello@timurly.com.